Service Uptime Guarantee
What's included in the service uptime guarantee and why is it so important when you pick your hosting service provider?
Usually customers check out just the features they are going to get with a particular shared web hosting plan and tend to forget something just as essential - the service uptime. As good as a plan can be, common downtimes may result in lower search engine rankings and lost potential customers whatever the reason for them could be. Not surprisingly, really a few people would come back to a website which is inaccessible 1 / 2 of the time, not mentioning the misused funds if you have invested in an advertising campaign. For this reason, when you buy a new web hosting plan, you should ensure that the service shall be stable and your websites will be online 24/7. This means more traffic, or in case you have an online store, for instance, greater uptime would mean more satisfied customers.
Service Uptime Guarantee in Shared Web Hosting
We guarantee 99.9% network uptime for every single shared web hosting
account on our web servers. We utilize a high-tech cloud Internet hosting platform where each and every part of the hosting service is handled by an independent group of web servers, thus if one server fails, the other ones within the cluster are going to take over instantly. The cloud platform also lessens the overall load considerably, so the website hosting service is much more stable when compared with a service through which everything runs on just a single machine and your sites will perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will stay online no matter what. Hardware and software firewalls ensure the proper performance of the machines in the event of DDoS attacks whereas in the case of any software issue, we have admins checking the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
If you purchase a semi-dedicated server
plan through our company, you will enjoy a guaranteed 99.9% uptime. Your account will be created on a hi-tech cloud hosting platform with a load-balancing system that basically eliminates any downtime. The files, email messages, statistics and databases are all handled by their own sets of web servers, so even if there is a trouble with one server, your sites aren't going to be affected in the slightest. This enables us to offer a far more stable website hosting service in comparison with businesses that run everything on a single web server where a problem with a single service can take the entire web server down. To prevent infrastructure troubles, our data centers use multiple Internet providers and powerful diesel generators, so whatever happens, the servers will keep running without any disturbances and your Internet sites will remain up and running. Any software problems are going to be handled without delay by our skilled team of professionals which monitor all servers 24/7.
Service Uptime Guarantee in VPS Servers
When you buy a Virtual Private Server from us, we guarantee that the physical hosting server your account is set up on is going to be functional a minimum of 99.9% of the time. While we are unable to control what you do with your VPS and what you set up on it, we'll make sure that the main web server will work 24/7 without disruptions. Our facilities have redundant Internet providers and backup generators to guarantee the constant work of all web servers placed there. When there is a problem with any virtual server on the physical one, we have a group of experienced administrators to eradicate it in a very timely manner and to ensure that the other VPS server
accounts in that hosting server aren't going to be affected. We use only new, meticulously tested hardware components for the servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans feature a 99.9% server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test every single server thoroughly before we hand it over to the customer and we use new hardware components in order to avoid any prospect of hardware failures. Any unanticipated software problems are going to be resolved instantly by our system administrators as they keep an eye on all the machines 24/7. In order to avoid infrastructural difficulties, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your web sites are flooded, we can respond quickly and filter the unwelcome traffic before it reaches your dedicated server
and disrupts the proper functioning of your websites.