An Easy–to–Navigate Help Center Section
You can find almost all the answers to your questions in the user–friendly Help Center section incorporated into our Web Hosting Control Panel. It includes a detailed knowledge base with regularly asked questions and detailed instructional articles contributed by our practiced customer support team.
How–To Video Clips
If you’d rather watch how a task is implemented or how a problem is taken care of, rather than just reading about it, have a look at our compilation of how–to video tutorials. They cover a lot of different issues and will help you swiftly understand how to work with the Web Hosting Control Panel.
A 60–Minute Response Time Guarantee
Our semi–dedicated servers are backed up by a 24/7/365 client support service and come with a 60–minute support ticket response time guarantee. Our skilled tech support engineers will be available 24 hours a day and will resolve any problem that you might possibly come across within maximum 60 minutes after the ticket submission. In the majority of instances, a response will be provided to you within twenty minutes.